Communications platform as a service (CPaaS)

Add Communications to anything, with just a few lines of code

Phone number API

Buy and manage local phone number in any country of choice via the API. From $0.79/month and number.

Forward incoming calls anywhere.

Set up outbound calls from your numbers with a few lines of code.

 

Show me how

{{457263 | number }} companies in 239 countries have Sonetel

We believe that globalization and entrepreneurship are the key drivers for making this planet a better place.

By empowering entrepreneurs in the most remote corners of the world, with communication solutions that remove distance and levels the playing field, we hope to contribute to this progress.

About 170,000 out of those that have signed up – across 170 countries – have also become paying customers.

While most of these customers are entrepreneurs and small businesses, we also serve a large base of Call center customers worldwide since a decade.

This site is dedicated to developers interested in a Communications Platform as a Service (CPaaS). Our services for small businesses can be found here.

Call Recording API

Get an instant centralized solution for your recording of incoming and outgoing calls.

Manage files with recorded calls, via the API.

See how

Voice Response API

Create and change the configuration of IVR (Interactive Voice response) via the API. Change the functions of menus and the destinations of call forwarding among other things.

SEE HOW

Suggested Answers API

Sonetel’s AI provides suggested answers to your team members, whenever they handle customer questions via chat. This allows you to reduce the time needed to write answers with 15-20%.

Each account has its own AI, which can be trained by uploading frequently asked questions and corresponding answers via an API. This enables higher automation levels.

Integrate our suggested answers API with a customer service interface of your choice – or use the user interface that we provide for free.

Coming soon